I drive out of my way before work especially go here. Super fast unless you're going in the middle of the night which its expect it to take a little longer for your food
Depending on the shift, your order may or may not be correct and/or taste like it should. This is a busy location so drive thru times can take a little longer. If you have a special order, except to be parked. They're usually pretty quick to get parked orders out, but be sure to check it before you leave. Everyone is always super friendly, so it's hard to leave a bad review. Compared to other locations, the customer service is fantastic. It is McDonald's, so I'll take the occasional wrong order over the attitude and compete disregard for customers that you find at other locations. And the seating/ lobby area is kept clean at this location.
never had a problem with this McDonald's until tonight. Went through drive thru ordered got my food and drinks but no straws so I ask for a straw and was completely ignored three times then got a look like I was being rude. Not that big a deal right? Well as I pulled off and got back on 84 I noticed they had forgot to put the sauce I requested in the bag so I turned around to get it. Got back to the window and asked if I could have some BBQ sauce and that they had left it out of my bag. The "highly trained employee" said that I was gonna be charged for them because I was getting "extra". When I insisted that they left them out she argued that she "packed my bag and she knew exactly what she put in it" when clearly she did not otherwise I wouldn't have turned around a mile down the road to cheat them out of some damn BBQ sauce. So don't question the staff at this McDonald's because they are always right and will get an attitude if you think you are. Do me and yourself a favor and don't use this McDonald's unless you enjoy poor customer service and bad attitudes.
The worst customer service I have ever seen. My order is always wrong and they always over charge me for something. Been late for work waiting on a simple order because they forgot I was even waiting. This place needs better managers that actually care about orders being right and customers!
Went thru drive thru although a very long line the cars all moved quickly thru. Our orders were correctly filled, customer service could have been better. No direct eye contact, no smiling faces, no thank you for your business.
Mcdonald S is a US Cafe based in Dothan, Alabama. Mcdonald S is located at 4740 W Main St, Dothan, AL 36303, USA.
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