Their Facebook page says they open at 8am . I show up at 7:55 and the sign on the door says 8:30 , so I wait. At8:40 nobody has shown up. I guess you could say they lost my business before they had it!!!! When you run a business time is EVERYTHING!!!
I have been a customer there for 5-6 yrs. About a month ago I purchased a special they had where I could get a future "gold package" wash for free. I basically paid for 1 1/2 gold packages. I went today to get my so-called free wash. Manager told me they weren't doing any "free" washes today because they were too busy. After I told him that there were no restrictions when I made the purchase and he would lose my business if he didn't honor it. His response was, "Bye!" What a crook. Another place will now get my money
Absolutely no!!! My wife and I went the to get our car fully washed, shampooed and everything! They did an absolutely horrible job our mats were left soaking wet and ended up having mildew grow in our car because they don't dry your floor after they pretty much soak it with whatever they shampoo it with, and they missed so many spots on the outside of our car they forgot to wash the bottom half! And I still have some stains in here that were supposed to be shampooed out. Don't waste your money here they suck! If I could add a picture of the mildew on my floor I most definitely would and on the back of my mats it's disgusting! This was two weeks ago from today and my car btw a 2016 should not have mildew considering that the first time I've had it shampooed
Been going here for a number of years, and recently management changed. First time something went missing it was a bottle of Chanel perfume....I just figure I misplaced it somewhere. Second time it was a really nice red car charger, that vanished from my car after I went to get my car done. So last Thursday I said...I've got to see if these guys are honest or a bunch of dishonest scrubs. I placed a 5.00 bill under my drivers seat, Needless to say it was gone when I got back in my car. I will never be back!!! I hope the owners know the people he has Working for him are dishonest.....
A 3 star for now ...We'll see after I take my car back to be redone how many stars I give them then. Because they forgot to vacuum out the back of my S UV and the windshield was still dirty.
Gentle Touch Auto Wash is a US Car Wash based in Dothan, Alabama. Gentle Touch Auto Wash is located at 2855 W Main St, Dothan, AL 36305, USA.
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