This is unacceptable.
This does not grant them the right to substitute EVERY SINGLE ITEM for bargain bin items from their local dollar store. I could have gone to the dollar store myself and bought this for less than $20, including the gas to get there.
I love this floral shop. Everything I ever got was very pretty. The prices are very reasonable. So respectful and caring.
What my spouse received for our anniversary was what you see in the first picture: DOLLAR STORE PRODUCTS in a tin pail. Some of the Clover Valley products still had discount stickers from Dollar General on them. Also, take note that most of the items were not even chocolate in the "basket" that I received, while the advertised product included mostly chocolate items.
ARE YOU KIDDING ME?
The real cherry on the cake is the response I was given when I spoke to their "customer service" over the phone. I was told that NEXT TIME I placed an order, they would throw in "a little something extra."
Now, I will concede that they state on the item's page "(Please remember that each selection is custom made and substitutions may be necessary. Your order will be produced as closely as possible to the picture.)"
I paid $70 for a gift basket advertised as including items such as (2 packs) Ferrero Rocher, (1 large bar) Dove, (1 large bar) Guylian, (4 bars) Godiva, and (2 large bars) Ghirardelli chocolates, (1 bag) Milano cookies, a high end spread, (3 small wheels) Babybel cheese, a large wheel of high end cheese, a box of crackers, and a small sausage, all included in a decent looking basket.
Abby Oates Floral is a US Florist based in Dothan, Alabama. Abby Oates Floral is located at 3021 S Oates St, Dothan, AL 36301, USA.
Please contact with Abby Oates Floral using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Abby Oates Floral opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Florist in Dothan