This restaurant has always had wonderful management and a polite wait staff. My wife and I stopped in for lunch with only any hour to an appointment, it was busy and cook times were increasing. When we could wait no longer, John (the Manager) came out to apologize and comped our lunch.
Call ahead seating is the way to go at Longhorn. We live 45 minutes away so it's perfect. Service staff is very friendly and our server gave us excellent service and paid attention to our needs. Our food was delicious. It had been a while since we ate there but we were not disappointed. The menu is so good that you may have a difficult time deciding what you want to eat. It is a steakhouse after all so when in Rome.... I chose the Flo's Filet. It was like slicing ice cream. I don't think I have ever had a steak that tender. I order my steak medium and medium it was. Absolutely perfect. I can hardly wait to go back.
Other than the waitress being very very forgetful and by very forgetful I mean failing to bring us our bread after we requested. And then she lost my debit card when she went to pay for my meal. Thank goodness for an honest customer who found my card in the floor and gave it back to me
Margo was great at serving us and with a beautiful smile. She is top notch and friendly. Food was great too and served quickly.
Once we were seated, our waitress took our drink orders. My husband asked for NO ice. She repeated back "no ice" yet brought him a Sprite full of ice. He let it slide. She was prompt, though, so there's that. For the salad, I asked for raspberry vinaigrette. I got ranch and another waitress brought them out. I let it slide. The entrees were brought out by a third waitress. All was as ordered but the food wasn't that great. Dry mac and cheese. Bland shrimp. The salmon was amazing though. I'd rate mine an 8 and my husband gave his a 6.
We appreciate the attention and commitment to customer service! We have always will continue to recommend this location to all!
For the price, we felt it wasn't worth it at all. Small portions. Mishaps. Average food. Needless to say, we won't be going back here anytime soon.
My husband and I went on a Friday evening and it was super busy. There was a 10 minute wait. No biggie. Menus were even brought to us so that we could scope out the options while waiting. Convenient.
Longhorn Steakhouse is a US Meal Takeaway based in Dothan, Alabama. Longhorn Steakhouse is located at 3411 Ross Clark Cir, Dothan, AL 36303, USA.
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