Usually quick. Many times have to stop in on my short lunch break. Love the remodeled look too
The worst experience I have ever experienced trying to ship something very important and they could have cared less, but called the 1-800 customer service line after the 5th call to them finally spoke with very nice lady who helped.
When FedEx messed up and didn't have my package to the location, Briana was kind and courteous. She even called to check on me before she left for the day to see if my situation was resolved. Great service!
Literally at my house all day waiting on this package. I was in my room and at best the guy knocked, put the door tag up, and took off. I have a doorbell for a reason and this person did not have the courtesy to ring it once. If you ring my doorbell a few times, I am definitely coming. It’s just poor service to do a knock and run. To not at least ring the doorbell a few times and wait. I def called and put in a complaint.
As a USPS letter carrier for 36 years in three states I know something about customer service. We've had three deliveries by the same driver in two weeks. The service and professionalism of the FEDEX HOME delivery driver was exceptional each time. The one day we weren't home at the time of the delivery we arrived to find the package hidden from the sight of the road and secured in a large FEDEX bag as rain was in the forecast for the afternoon. Individual employee's dedication and work ethic vary from worker to worker even as in the Postal Service. I thanked our driver yesterday personally and just wanted to give him and FEDEX a public commendation for a job well done.
Fedex Ship Center is a US Store based in Dothan, Alabama. Fedex Ship Center is located at 134 Woodburn Drive, Dothan, AL 36305, USA.
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