AWESOME is what he is, along with his nursing staff.
Totally awesome experience from the receptionist to Dr. Guin. I was treated like a person and each person I spoke to treated me with concern, courtesy and professionalism. I feel so much better knowing exactly what steps to get on the mend to healing. Appropriate exercises, understanding of the injuries, pain management, correct stabilization of my injure as well as the being able to walk without crutches.
I was only upset because I had been dealing with the totally Rude and unprofessional Enterprise Branch for the last 6 days. Only to end up having to find a different place to be seen because the Dr there needed to get off early today. Also, none of the information I gave to the rude young lady in Enterprise was not updated in the Dothan Branch upon my arrival.
Again, super impressed from start to finish!
It's always pretty quick & easy for me & having a patient portal is the best way to go cuz you can do the online check & have all your information filled out which makes for less time with paperwork
Absolutely fantastic. Staff was friendly and helpful and always answered my questions whether in person or on the phone.
I did have to wait quite a while to get to the back and then for the Dr to come in the room. However, when it was my time with the Dr Guin he took his time, listened to everything, not to mention he did not rush me out of the room; he answered everything.
Again, nothin but success, happiness, understanding, appropriate equipment, knowledge, understanding of things I can do to heal faster, as well as his request to see me in 3 weeks for check up with the understanding that this injury was severe and could possibly take up to 12 weeks or more to totally heal.
Surgery went great. I felt incredible the very next day. Dr. Guin's bedside manner was friendly and professional. It's been three weeks since my surgery, and I have to force myself not to overdo it, because I feel so great.
HIGHLY RECOMMEND.
I deal with Dr's on a monthly basis due to an Immune System issue I suffer from. Dr. Guin and this office of SB&J did nothing but satisfy what I had been spending almost a week trying to get done.
I highly recommend Southern Bone & Joint. I was impressed with every aspect of it and fully intend to go back for future surgeries.
On my first visit, I actually got to see and speak with Dr. Guin, who later performed a total hip replacement on me. I definitely didn't get that after repeated visits to Southern Orthopedics in Panama City. Moments after he walked in, he noticed that one leg was a bit shorter from the bad hip. He looked at the xrays and quickly agreed that surgery was in order.
(In the past I was seen in the Dothan Branch as well as our Daughter. My Daughter was seen by Dr Werner.)
I have several reasons for this review. I should not have to wait hrs after my appointment time to see the doctor. Some of the staff is just flat out rude. You can hear them talking crap about you in the hall way. I am active duty and needed surgery. They do not work well with the military. Had I known what a nightmare this would be I would have gone somewhere else. My doctor was rude and refused to work with me. When the doctor wrote my release forms, he lied in them as far as what I was able to actually physical do at that point in time. This clinic is just very unprofessional.
I agree with the comments regarding the waiting time and the comments about how long it takes to reach a person via phone, but I cannot say enough about Dr. Warner and his easy solution to fix the pain in my feet. I had been to another doctor who suggested a major surgery but Dr. Warner suggested orthotics and they certainly have helped. Thank you doctor!
Southern Bone Joint Specialists is a US Doctor based in Dothan, Alabama. Southern Bone Joint Specialists is located at 1500 Ross Clark Cir, Dothan, AL 36301, USA.
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