Only 1 person working, no supervisor in the building, line out the door, been in line 20 minutes, still waiting.. New leadership is needed in this place
This building is located in an historic area of Dothan. The largest parking area is accessed on a one way street which makes parking a little difficult. The alternative is parking in the lot of a vacant commercial building & walking through the grassy area to enter the post office. Not a problem for me, however it is for those who have limited mobility. The upside of parking in the vacant lot is that you don't get hit up for money by the dudes cruising the post office parking lot.
Wish I could give zero stars. When you try to call it rings once then busy signal. It says they are open till 4:30. It's 4:11 and I've been trying to call them for the last 15 mins. I guess they don't care if people get their mail or not.
They are definitely understaffed, but I don't blame them, I blame the government for that.
The people that work there are incredibly friendly. They have gone above and beyond almost every time I'm there.
Never have i ever had such problems getting my mail. I have called a million times and it makes no difference. They are nice on the phone BUT I WANT MY MAIL!!! Mail is never delivered.. i dont know where its going but it's not getting to me.. which is illegal!!!! This has been going on for 3 months now.. This better be fixed before the holidays! Terrible!
Five stars go to those who work here. The personnel are exceptionally helpful & friendly. I witnessed Cowboy Shane going over and above the call of duty in assisting an elderly gentleman. #respect
United States Postal Service is a US Post Office based in Dothan, Alabama. United States Postal Service is located at 379 N Oates St, Dothan, AL 36302, USA.
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