Very poor service. I went 15 minutes before they closed and one of the workers went to the window without acknowledging me saying "I better turn off this dumb ass sign" then he walked away. Another worker came over and I asked if they were closed and she said that they were.... I called them about 10 minutes later and they picked up the phone...
Straight Ghetto fabulous. They NEVER have chicken and are super slow. Tried to call in an order once and was told "Sorry we dont take phone orders" I tried to called my order in because i knew they would be super snail slow. Well that was a lie they do take phone orders. Crappy service hands down.
Cashier was rude, employees goofing off and hitting others in kitchen, the grilled chicken wasn't edible due to being dried out and rubbery. This location has always had poor service but the food used to be decent, so I kept returning for inexpensive lunches. But any food that's not edible is too expensive to me.
This place has zero customer service. I called to complain and the manager hung up on me!!
Welcome to KFC Taco Bell. I ordered 2 eight piece meals and was promptly told that they would not have any chicken for 23 minutes! No chicken! At KFC! And it is 5:00 in the evening and the drive thru is backed up! Now I might can overlook this once but this is a recurring event at this particular store. They either do not have any chicken and have a "hold" on it or they do not have the type chicken you want. Extra crispy seems to be a problem here ALWAYS. Are they apologetic to the fact you and your family now have to sit in the parking lot and wait? No. Can I offer you a drink while you wait? No. I am so sorry for the wait. No. Just...pull around and when it's ready someone will bring it out. I have worked fast food as a cashier, cook and a manager. Never have I seen such a poorly run store. After I sit here and wait on my food to be brought out to me I have decided that this will be the LAST time my family and I sit in this parking lot and wait for chicken because a chicken restaurant cannot seem to keep product available for its customers. I wouldn't have given this establishment even one star except for the fact that everyone else is coming out with their KFC boxes in hand. I am still waiting.
Kfc is a US Restaurant based in Dothan, Alabama. Kfc is located at 4468 W Main St Ste 2, Dothan, AL 36305, USA.
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