I had been taking my babies there for years since I moved to the area! "Warm and caring" staff. Reasonable prices and "nice" atmosphere... The reason I am giving ONE star is because, there is NO option for NO stars.... In the past, I have always taken my babies to the spay and neuter clinics. However, before I moved away, I took one of my new babies to be neutered.... He became incontinent of urine and died about a week later! How can such a simple procedure turn out so badly!? I am ANGRY and HEART BROKEN and I will NEVER get over it, nor will I EVER understand why it happened...!
Absolute best. All of the staff were professional and very friendly. Treated my dog as if he was one of their own. Would definitely recommend to anyone. They made time for my dog even though it wasn't a life or death issue. I called them late in the day because he had an issue with his eye and they told me to bring him on in. They even called the next day to check up on him. Excellent service from great people!
Got a check up on my service dog before we travled... the staff were great. Some times I don't understand things right away and they were very nice about explaining it to me so I could understand it.
This continued for over a week. (I guess she's extremely busy)
Please don't pass the buck. And doctors, know who you have running your place. If they can't handle your business with the public it reflects on you.
Maybe it's because I AM an "OLD " employee, that I feel the way I do about these folks.( worked with Dr Garrett's dad) They are attentive,caring,compassionate people. They treat my dogs like family. I never feel rushed or uninformed. The "OLD" group is no longer there, but I know the standard of care they are held to & am sure I am getting it. I understand "animal people" because I AM one. Started there as a MUCH younger woman & am now a nurse for humans. My time is prescious & my animals more so....I will continue to recommend Dothan Animal Hospital !
I called again with the same question a few weeks later...guess what, no response.
However, they had no problem sending me mailed correspondence about my pets needing their annual visits.
I called the office to make their appointment, this they could happily take care of. When I asked to speak to the office manager before I confirmed the appointment regarding the messages that were not returned, they placed me on hold. Did she answer...no. But she did send a message through this person that she had asked someone else to call me back about my question. Apparently they forgot to do that...repeatedly. And she was still too busy to pick up the phone to explain this herself!
The next day, I called again. They told me to email her so that she would be sure to get the message. I did. No reply.
I contacted the office about a matter concerning my dogs. I was instructed that I would need to speak to the office manager, however she was unavailable so I would need to leave a message. I did. No reply.
Dothan Animal Hospital is a US Veterinary Care based in Dothan, Alabama. Dothan Animal Hospital is located at 1846 S Oates St, Dothan, AL 36301, USA.
Please contact with Dothan Animal Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dothan Animal Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Veterinary Care in Dothan