The customer service here is much better than Kay Jeweler's. Super friendly staff. They will be getting our business anytime we are in need of something.
Samantha was amazing! She made sure we got exactly what we wanted at a great price. She answered every question we had and dealing with her was all around a pleasant experienced.
My fiance and I walked in excited to find my wedding band. After telling the girl exactly what I wanted, I was shown everything but that, and was pushed to spend $1000 to get what she liked. Another man came to help and they both kept insisting to send my ring off. I have heard so many horror stories about people sending their rings off and getting a different one back. I declined the offer, and then I was told I could get a "bigger, better, nicer" engagement ring. As if the one I personally picked out and my fiance worked for wasn't good enough for them. I left in tears. I never leave bad reviews but I don't want anyone else to have the same experience I did. Me fiance and I both decided we would rather go outside our set price range in order to not have to do business with them.
Marks Morgan Jewelers is a US Jewelry Store based in Dothan, Alabama. Marks Morgan Jewelers is located at 900 Commons Dr Suite 803, Dothan, AL 36303, USA.
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